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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 677
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I had an account last month and my account was taken over by

Customer Question

i had an account last month and my account was taken over by my son they told me but i have not had my roku since
JA: What's the make/model number of your device? How old is it?
Customer: i have had 3 yrs
JA: How long has this been an issue? What happened right before this popped up?
Customer: it was working an they were taking payment out of my bank
JA: Anything else you want the video expert to know before I connect you?
Customer: i thought i had it paid but i had to have a chip put in my bank card i dont know if they missed a payment can you tell me
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please for which service this account is for?

Thank you

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