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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't connect to local network (code 014)

Customer Question

Can't connect to local network (code 014)
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  bbao replied 2 months ago.

Hi There. I am Bing and I look forward to helping you with your issue today.

Expert:  bbao replied 2 months ago.

Can you please clarify what code it is? The passcode used to connect your Wi-Fi network?

Customer: replied 2 months ago.
Helpfulonion962
Customer: replied 2 months ago.
Why would the system now need wifi clarification when it was working just fine.
Expert:  bbao replied 2 months ago.

Oh! Please don't disclose any of your confidential password *****

Customer: replied 2 months ago.
far, no satisfaction here.
Expert:  bbao replied 2 months ago.

> Why would the system now need wifi clarification when it was working just fine.

Can you please tell me what device you are using to connect Wi-Fi?

Do you mean the same Wi-Fi passcode worked before, and now your device is asked for passcode verification ("clarification" in your last comment)?

Customer: replied 2 months ago.
That wifi code has worked before
Expert:  bbao replied 2 months ago.

> So far, no satisfaction here.

Okay. I may opt out and let other experts step in to help you further.

Customer: replied 2 months ago.
Did I just waste my money or what?
Expert:  Shahid replied 2 months ago.

Hi Kenny, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.

- Could you please get me the model number written on device/ unit in question?
Is it Bluray player or TV or some thing else?
Thanks.

Customer: replied 2 months ago.
Please refund my $$$$ as I fixed my problem myself! No more charge ,!!
Expert:  Shahid replied 2 months ago.

Sounds good, please contact customer service through link on main page for any billing/ money matters.

Thanks.