Hi There. I am Bing and I look forward to helping you with your issue today.
Can you please clarify what code it is? The passcode used to connect your Wi-Fi network?
Oh! Please don't disclose any of your confidential password *****
> Why would the system now need wifi clarification when it was working just fine.
Can you please tell me what device you are using to connect Wi-Fi?
Do you mean the same Wi-Fi passcode worked before, and now your device is asked for passcode verification ("clarification" in your last comment)?
> So far, no satisfaction here.
Okay. I may opt out and let other experts step in to help you further.
Hi Kenny, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.
- Could you please get me the model number written on device/ unit in question?Is it Bluray player or TV or some thing else?Thanks.
Sounds good, please contact customer service through link on main page for any billing/ money matters.