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Infotech Anthony
Infotech Anthony, Technician
Category: Recorders and Players
Satisfied Customers: 13523
Experience:  Many Years experience players and recorders in all formats
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Shows on my rook stick and stop-too old roku? It's about 5

Customer Question

shows on my rook stick and stop-too old roku?
JA: What's the make/model number of your device? How old is it?
Customer: It's about 5 years old will look for make-have no idea make or model
JA: How long has this been an issue? What happened right before this popped up?
Customer: about 6 months
JA: Anything else you want the video expert to know before I connect you?
Customer: it's ok with netflix
Submitted: 18 days ago.
Category: Recorders and Players
Expert:  Infotech Anthony replied 18 days ago.



Sorry you are having problems can you explain this "shows on my rook stick and stop-too old roku?


Customer: replied 18 days ago.
what is the problem with roku
Customer: replied 18 days ago.
streaming sticks with amazon-is it amazon or roku
Expert:  Infotech Anthony replied 18 days ago.

Its likely to be your internet connection is too slow or slowing down have you rebooted the router?

Customer: replied 18 days ago.
we have rebooted
Expert:  Infotech Anthony replied 18 days ago.

The thing is the roku is 5 years old and streaming has got faster, now if you are using a very fast connection (internet) then it could be a problem with the roku given its age its not able to process fast enough or it could be glitchy firmware with the roku, maybe you should just replace this for a new one?