Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello, Your screen going blank is either caused by the TV the HDMI cable or the Roku itself.
Follow these steps to fix the issue:
1) Shut the TV off and unplug the Roku from power (pull the power cord out of the back of the unit).
2) Unplug and reconnect the HDMI cable on BOTH ends making sure it's secure.
3) Plug the Roku back in and turn the TV on.
Let me know if you do or do not see the Roku letters bouncing on the screen.
Let me know if you need further help. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site.
I was just following up to see if you needed further help. The site shows that since the question is open that you are still looking for help. Or, if you received the information you were looking for- please kindly RATE my service POSITIVELY to reflect that. Thank you.