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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My smart tv has a problem, onida gain 32" Unfortunately the

Customer Question

hi
JA: Hello. What seems to be the problem?
Customer: my smart tv has a problem
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: onida gain 32"
JA: How long has this been an issue? What happened right before this popped up?
Customer: Unfortunately the launcher has stopped I'm not able to use the smart features
JA: Anything else you want the video expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. Please note it can take me a few minutes between replies, so please be patient.

Also: If you receive a phone call offer, that is not sent by me - it is sent by the site without my knowledge. I am not available by phone, so please keep in mind I will be engaging you on this page.

Expert:  Aric replied 2 months ago.

What is the full model number off of the back of the TV?

Also what is the rough age of the set?