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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 703
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My roku won't connect to network, 4210x about a year,

Customer Question

my roku won't connect to network
JA: What's the make/model number of your device? How old is it?
Customer: 4210x about a year
JA: How long has this been an issue? What happened right before this popped up?
Customer: yesterday bright-house put in a new modem my wireless was changed the old roku works in the bedroom but the new one won't connect
JA: Anything else you want the video expert to know before I connect you?
Customer: wait i want to plug the new one back up
Submitted: 6 months ago.
Category: Recorders and Players
Expert:  Richard replied 6 months ago.

Hi there and welcome

Can you tell me the error you get please when it fails to connect to your network?