I'm sorry about the issue. Please click on the website below (do not type the website, but click on the website):
, or click on the website below:
, then you will see the box to enter the code, then enter your code, then click on GO, and continue following the instructions there.
Please reply at the box below to continue. Thank you,
If there is still any issue, please let me know if you also have a Windows xp, vista, or 7 or 8 or 10 computer, or a Mac computer.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,