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Ask Louie Your Own Question

Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Cant do any changes on my dvr evry time I try its sayd no

Customer Question

cant do any changes on my dvr evry time I try its sayd no oermissio
JA: What's the make/model number of your device? How old is it?
Customer: nightowl camers
JA: How long has this been an issue? What happened right before this popped up?
Customer: its recording but cant see cameras
JA: Anything else you want the video expert to know before I connect you?
Customer: its saying I have no permission to do changes
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Nathan replied 2 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 2 months ago.

Are you trying to view the cameras locally (monitor attached directly to the dvr), or remotely (computer, phone, etc)

Customer: replied 2 months ago.
I have tried view on pc and device
Customer: replied 2 months ago.
its saying I have no permission to make changes
Expert:  Nathan replied 2 months ago.

You do need to be signed in with administrative rights to be able to change any settings.

Are you simply trying to view the cameras, or do you need to change something?

Customer: replied 2 months ago.
you there
Customer: replied 2 months ago.
I cant change nothing everytime I try to make a change it pops up no permison
Customer: replied 2 months ago.
can it be the default user
Customer: replied 2 months ago.
no answer
Expert:  Nathan replied 2 months ago.

I am here, but please send only a single message and give me a moment to respond. When you send multiple messages they can get further delayed/lost and it takes me longer to get them.

Expert:  Nathan replied 2 months ago.

You have to actually sign in as the user with admin rights or you can't change anything,

the default should be "admin" for the user, and 1234 or 123456 for the password, depending on the model, and assuming you have not changed the default to something else.

Expert:  Nathan replied 2 months ago.

Do you need more help with this?