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Ask Louie Your Own Question

Louie, Technician
Category: Recorders and Players
Satisfied Customers: 668
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I just bought a roku 3, and have no idea how to start it up,

Customer Question

hi...I just bought a roku 3, and have no idea how to start it up
JA: What's the make/model number of your device? How old is it?
Customer: it is brand new
JA: How long has this been an issue? What happened right before this popped up?
Customer: no problem yet, I am trying to figure out how to even is hooked up to my TV
JA: Anything else you want the video expert to know before I connect you?
Customer: I don't think so
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 1 month ago.

I need to know what the full model number is ***** of the back of the TV and also exactly what you see on your screen right now.