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Louie, Technician
Category: Recorders and Players
Satisfied Customers: 668
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Brand new remote for LG Blu Ray model BPM35 opens drawer and

Customer Question

Brand new remote for LG Blu Ray model BPM35 opens drawer and turns player on, but will not work other functions in menu
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: No. But I will that and get back to you later - Thanks
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menu works. and I have only seen the Blu Ray Menu once - The TV screen says I don't have Wi Fi , I do
JA: How long has this been an issue? What happened right before this popped up?
Customer: I changed the batttery in the remote, even though I bought yesterday,
JA: Anything else you want the TV expert to know before I connect you?
Customer: just to start from the beginning step by step and help me connect the Blu Ray so I can stream netflix to my TV
Submitted: 1 month ago.
Category: Recorders and Players
Expert:  electronicsguy replied 1 month ago.

Hi welcome to just answer

I would like to know more about the problem. How long have you owned this?

Have you ever used the remote successful?

Have you tired to remove batteries and power on the blue ray player on manually and then load batteries and then try to reprogram the remote?