Hi , I`m JackPerhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;
Can you hear any sounds from inside when you press the eject button ?
Like a motor turning ?Also ,Can you please give me the player`s model number ?
Not sure I`m following you here when you "The dvd player does work. "
I mean that you were saying that it does not play oer even eject the disc inside, what is working then ??