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Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 31327
Experience:  Over 20 years fixing Electronically devices
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How do I reset password, model sde-300n, I erased all data

Customer Question

how do I reset password
JA: What's the make/model number of your device? How old is it?
Customer: model sde-300n
JA: How long has this been an issue? What happened right before this popped up?
Customer: I erased all data somehow
JA: Anything else you want the video expert to know before I connect you?
Customer: no thank you
Submitted: 3 months ago.
Category: Recorders and Players
Expert:  Richard replied 3 months ago.

Hi there and welcome

Can you use the remote and pres these buttons in sequence. freeze..alarm freeze..alarm.. freeze.. menu enter.

Then use the default password ***** 12345 to sign in.

Let me know the results please

Customer: replied 3 months ago.
are we talking about smart view camera system
Expert:  Richard replied 3 months ago.

yes we are