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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 677
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Sony BDP-N460 Blu-ray/DVD player that stopped

Customer Question

I have a Sony BDP-N460 Blu-ray/DVD player that stopped working. I loads a disc and then displays No Disc. I don't think that the DVD drive motor starts. Not sure if the laser is working. The laser tray does move back and forth.
This problem occurred while watching a Blu-ray disc. Any ideas what went bad? Can I get replacement parts for my unit?
Submitted: 3 months ago.
Category: Recorders and Players
Expert:  Shahid replied 3 months ago.

Hello Dave, I'm Shahid. Sorry to hear that you're having trouble with this but I'll do my best to help.
Please reply back when you see this message to continue.
Thank you.

Customer: replied 3 months ago.
Shahid, Is this an issue that you have encountered previously? Not sure where we go from here.
Customer: replied 3 months ago.
Shahid, Please cancel this request. I don't feel that we are getting anywhere with this issue. Please only charge the initial $5.00 - not the full $28.00. Thanks, Dave
Expert:  Shahid replied 3 months ago.

Hi Dave, sorry about delayed reply, I was away from computer.

Please contact customer service through link on website main page for any money matters.

Thanks.

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