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Ask Louie Your Own Question

Louie, Technician
Category: Recorders and Players
Satisfied Customers: 668
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Wish to access TWC throught Roku Missing ID and password, 10

Customer Question

wish to access TWC throught Roku Missing ID and password
JA: How long has this been going on?
Customer: 10 minutes
JA: What troubleshooting have you tried?
Customer: none
JA: The video expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: All I want is to access TWO through ROKU
Submitted: 2 months ago.
Category: Recorders and Players
Expert:  Nathan replied 2 months ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

Are you trying to connect it to your wifi? Or to some app/service through tw?

Customer: replied 2 months ago.
Received no answer no service therefore shouldn't have to pay your $21.00 fee
Customer: replied 2 months ago.
Request full refund
Expert:  Nathan replied 2 months ago.

I did not yet provide an answer, as I needed additional information from you.

This is a conversation, and requires back and forth interaction with you. I replied to your initial question within 3 minutes of it being posted, and received no further response.

For me to help, I need to know more about the problem you are having:

Are you trying to connect it to your wifi? Or to some app/service through tw?

Any account matters would be addressed through the help page.

Expert:  Nathan replied 1 month ago.

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.