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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 676
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My internet was down.Tech came out and got back up. New

Customer Question

My internet was down.Tech came out and got back up. New modem with new password ***** set up. Can't get a good connection. The light on my Roku box is white instead of green.
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  Jason Jones replied 4 months ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of your new wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason

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