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Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 32209
Experience:  Over 20 years fixing Electronically devices
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I have a Panasonic DVD Recorder Model DMR-XW380. I have been

Customer Question

Hi. I'm Angela
JA: How long has this been going on?
Customer: I have a Panasonic DVD Recorder Model DMR-XW380. I have been able to up until now copy programs from hd to DVD-RW and play them in my computer. Now when I copy programs from hd to DVD-RW and then try to take the dvd out it tells me I have to finalize the dvd otherwise it won't work in other players. I have never had this problem before.
JA: What troubleshooting have you tried?
Customer: Still waiting for an answer
JA: The video expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: What do you mean video expert can solve this
Submitted: 6 months ago.
Category: Recorders and Players
Expert:  Richard replied 6 months ago.

Hi there Angela and welcome

When you finalize the disk, does it then play in the player?

Customer: replied 6 months ago.
but I have never had to do this before with a DVD-RW
Customer: replied 6 months ago.
Still waiting for an answer
Expert:  Richard replied 6 months ago.

ok, well you do always have to finalize to use it on another player, else it would not run.

When you choose to copy you have the Finalize option set to Off, and this is what iy is asking, or now you have +R and not -R disk now.

But choose yes to finialize if you wish to use on another player in order for it to work Angela.

Customer: replied 6 months ago.
I never had to do this before with a dvd-rw.
Expert:  Richard replied 6 months ago.

I understand, though did you see my last message Angela?

Customer: replied 6 months ago.
does this mean I should be using a DVD+RW instead of a DVD-RW
Expert:  Richard replied 6 months ago.

it should not do it then unless you set the finalize to off, or just select yes to finalize the disk... which is the preferred method as it provides control to add more content at a later time

Customer: replied 6 months ago.
Do I have to have a dvd-rw or a dvd+rw to be able to play on my computer without having to finalize it
Expert:  Richard replied 6 months ago.

You can use Either, but they always have to be finalized for nearly all DVD programs, this is what I have been indicating Angela.

Customer: replied 6 months ago.
thanks
Expert:  Richard replied 6 months ago.

Your welcome Angela

If you would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you