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electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 601
Experience:  Worked on these instruments for over 15 years.
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I have aphilipshts5560/12l br.player.does not recognise bd.

Customer Question

i have aphilipshts5560/12l br.player.does not recognise bd. discs. also its remote sound dissapears then reappears. whats wrong with both and costs for repairs.
Submitted: 7 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 7 months ago.

Hallo welcome to just answer

I will be taking care of you today.

Have you tried to clean the laser?

Customer: replied 7 months ago.
several times with philips disc cleaner.
Expert:  electronicsguy replied 7 months ago.

Ok

When you load a disk, do your hear it spinning?

Customer: replied 7 months ago.
iplays normal dvds ok
Expert:  electronicsguy replied 7 months ago.

Ok,

Have you tried to get firmware update? I think this will fix the problem

Customer: replied 7 months ago.
no.how do i do that
Customer: replied 7 months ago.
i will try this.ok
Expert:  electronicsguy replied 7 months ago.

Ok let me know the result