Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
What maker and model # ***** CD playing device do you have, that has the problem with the disc-grasping wheel having come off?
A Toshiba Satellite laptop?
That's plenty of information.
So, in such a laptop's CD/DVD drive, usually there is a sort up upward-projecting round mostly-metal assemblage, that you click the CD onto. Is that what has come loose? I can't picture it somehow, it's a very rare thing to report. If you could send a photo that would be ideal for me to assess the situation.
How old is your Satellite?
Can you take a picture of the disc holder with a digital camera, and attach it to a Reply posting to this case?
I don't have info on your particular laptop's CD or DVD drive, and all laptop CD / DVD drives I have seen, don't have anything like a 'disc holder' made of plastic.
Do you mean, the disc tray, that supports the CD disc, and which slides into the computer?
I still need a picture to deal with that... the center wheel is always a metal assemblage. And yes, I have owned 2 Toshiba laptops, so I should know what's usual.
Let me look at a CD tray of my own laptop and see if I can see anything that resembles what you describe...
OK. Mine isn't a Toshiba. But, it has what I would describe this way:
- a tray the whole CD rests upon, that slides out of the laptop.
- within that tray, a center-piece, that is a metal piece that is larger than the center hold of the CD disc, but round, and within which is a black rubbery ring, then a space of metal, then a center assemblage that is mostly plastic, and which has three little (very small) bits on it that move and click onto the CD's center hole when it is placed into the CD tray.
What part of your 'center wheel' resembles this?
Is your 'center wheel' all-plastic?
And, is yours as large as the hole in the center of a CD... or is it larger?