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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 11424
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Jensen audio system in the front of the rv that I

Customer Question

I have a Jensen audio system in the front of the rv that I put the DVD in to play on the big tv in the living area. When I put the DVD in, I can hear it playing but the tv says please run auto channel search and it is just a blue sc reen
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  michaelreush replied 4 months ago.

The tv needs to find the channel the dvd is playing on, go to program on the remote and find auto search, and with the dvd running, run the search

Customer: replied 4 months ago.
There is no program button on the remote?
Customer: replied 4 months ago.
I hit menu and found channels then auto channel search. It says cgoose your TV source?
Customer: replied 4 months ago.
It is scanning for channels....
Customer: replied 4 months ago.
Just an fyo...I've done this searching for channels before and it still didn't fix it. But it is running now so maybe since I have someone knowledgeable helping me it might work!
Expert:  michaelreush replied 4 months ago.

try this, press source to select tv mode, press menu,, then select channel, then select air, then select auto scan, press enter

Customer: replied 4 months ago.
It says scan complete! 4 digital channels 0 analog channels. That is still on the screen.
Expert:  michaelreush replied 4 months ago.

the next question to ask is how is the dvd player hooked into the tv? if its on cable, or ant, it will use the auto scan, if its hook up to 'player' you need to scroll thru the tv source, and put it on the mode the dvd is plugged into at the back of the tv. Problem most times is the tv rear cannot be accessed, however look behind the tv cabinet to see if there is an access to see where it is plugged into

Customer: replied 4 months ago.
I exited out of the screen and the tv is has pick up a local station. I can read the town on the bottom of the screen. The sound is coming right out of the tv, not thru the speakers in the rv.
Customer: replied 4 months ago.
When I click input to try to change the input, the only one highlighted to click is tv, not hdmi1, hdmi2, hdmi3....
Customer: replied 4 months ago.
The tv came in the rv when i bought it so it is all hard wired. I can't see anything. There is a plug and some wires in the cabinet under the tv...but I can't see behind the tv.
Expert:  michaelreush replied 4 months ago.

Hmmmm, unfortunately this is not my main forte, the audio visual portion, lets do this I am going to opt of of the question so another technician with more expertise in this area can help you, thank you for your patience..........Michael

Customer: replied 4 months ago.
Thank you!
Expert:  Louie replied 4 months ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model numbers of Jensen and the TV.

Customer: replied 4 months ago.
I do still need assistance with this problem. Thank you!
Expert:  Louie replied 4 months ago.

As posted above; please "...post back with the complete model numbers of Jensen and the TV..."

Customer: replied 4 months ago.
My apologies. We ended up leaving sooner than expected and are already on the road. Thank you though for trying. I will try to get back with you once we get back home.
Expert:  Louie replied 4 months ago.

Appreciate the post back Elisha and would look forward to an update when able.