Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
If you still have the admin password, then you need a replacement remote, I would surmise.
If you do not still have the admin password, then you need to either reset the DVR to defaults (and thus reset the password) if that is possible with this model (probably not, but it might be possible...)... or, you need to get the manufacturer to reset the admin password ***** the DVR for you.
Which of these two cases is the one you are asking me about? I will advise you for either case.
To get the password ***** a DVR reset, you have to go to the manufacturer (Samsung, in this case), and have the DVR hooked up to the internet, and also have proof of ownership to submit to the manufacturer (which is necessary, since otherwise non-owners might obtain a password ***** and illicit access to the DVR subsequently.)
As for the remote, aside from the obvious means of buying a whole new system and a remote with it... which is not worth my mentioning it... you could contact remotes.com, at(###) ###-#### ***** check as to whether they have a replacement for the remote of your particular model. And you could contact Samsung about that also... they're the ones who most logically would be able to sell you a replacement remote. And samsungparts.com might have it, also.
I see. Contact the co.s I recommended:
one of them might have an universal remote for the Samsung DVR you have.
With which method, please?
Do you have the currently established password?
With the remote, try pressing the DVR button, then fairly quickly:
Then if asked to apply factory settings, or similar message, indicate 'yes'.
Then I don't know what to advise you, unless it is, to seek the manufacturer (Samsung) for a remote reset. That is bound to work, and I found no data for your model other than what you have just tried (I'm glad to hear the remote works, though.)