Hello and Welcome. My name is ***** ***** I'll assist you today. I'm sorry you're having trouble with it. I need additional info to troubleshoot the issue.
- How old is the player and how long it have had the problem?
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Could you provide me requested info to proceed further?
OK, there is no tiny hole on this DVD player front to insert paperclip like we have on DVD ROM in PC.
It could be broken or worn out loading belt issue causing no ejection of disc tray. If the belt is broken then player will need to be open up to replace it. However, if belt is loose/ worn out then you can open the tray through following procedure.
Turn up side down the player, while taping the player on top, press eject button to see if tray opens.
If it still doesn't, unplug DVD player power cord and find a plastic cover on bottom of player, remove it and insert flat screw drive to rotate the loading gear manually, this will eject the tray a little bit and you can now pull it easily, please note that it is not a fix but an emergency/ forcefully eject of disc tray to take the stuck disc, if any is there.
Please reply back with the result and if problem resolved then a positive rating to answer would be highly appreciated.
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