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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 701
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My product is not functioning when switched on it is showing

Customer Question

My product is not functioning when switched on it is showing CD on display, but is not working,and nothing else can be selected,all functions were working fine last time used about 4 weeks ago.
JA: How long has this been going on?
Customer: First time when tryed to use yesterday
JA: What troubleshooting have you tried?
Customer: Just switching off at power point and resetting
JA: The video expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No thankyou
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Video Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Recorders and Players
Expert:  Aric replied 9 months ago.

What product are you referring to here, does it have a Brand and perhaps a Model?