Hello, Can you please elaborate on where exactly you're getting stuck? Is it connected to your TV, do you see the Roku letters moving on your screen? Let me know in detail and we can proceed.
Okay, unfortunately I can't take a phone call where I'm at now. Now, if you have No Signal, then the issue is not the Roku setup- it's the connections to the TV itself or the TV is on the wrong Input.
In order to solve this, we will need to know more about the TV and where the Roku is connected.
Please get the model number off of the back of the TV and which PORT on the TV the Roku is connected to.
I can't take a phone call- sorry. The site sends that offer to you automatically- it's not anything I have any control over. Please simply reply back here.
I'm not privy in any way to billing, accounts, etc.- I'm an independent tech, not a site employee. You would need to direct those questions to customer service via the home page. You can direct billing questions here: