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Russell H.
Russell H., Service Tech
Category: Recorders and Players
Satisfied Customers: 9278
Experience:  8+ years of professional experience
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Tape went in and all power went out on the camera. It won't

Customer Question

tape went in and all power went out on the camera. It won't even charge now! Canon ZR200
JA: You've come to the right place. The tech wizards know cameras inside and out, and I'd love to connect you with the best shutterbug to help with this. Have you tried to troubleshoot?
Customer: since it has no power all I can do is open the door then nothing don't know if I put it backwards or touched the part it said not to accidently
JA: Is there anything else important you think the Video Technician should know?
Customer: not really
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Video Technician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Recorders and Players
Expert:  Russell H. replied 4 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The battery may have failed *and* shorted out also. That's rare, but it can happen. I suggest considering replacing the battery.

At least, remove the battery, then try plugging the camera in to the camera, and see if the camera will run that way, even if you don't have a replacement battery yet.

If you need help locating a replacement battery, let me know and I will research sources.