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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 701
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Rowe Ami Jukebox. Yesterday it worked fine, then my

Customer Question

Hi, I have a Rowe Ami Jukebox. Yesterday it worked fine, then my wife turned off the power while a CD was still playing and now the CD player does not work anymore. The LED 'Rowe Link TX' is flickering.
JA: How long has this been going on?
Customer: Since yesterday
JA: What troubleshooting have you tried?
Customer: Power off and unplugging
JA: The video expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Video Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Recorders and Players
Expert:  Jack replied 9 months ago.

Hi , I`m Jack , a TV/AUDIO repairman with 40 years experience.
Perhaps i can help you with this , let me know when you see this and could you please give me the model number usually on the back panel ?

Customer: replied 9 months ago.
Rowe AmiModel CD-RN
Expert:  Jack replied 9 months ago.

Thanks but , no numbers with this ?

Expert:  Jack replied 9 months ago.

How old is it approx. ?

Customer: replied 9 months ago.
Serial number 1944
Expert:  Jack replied 9 months ago.

Let me see what I can find on this but are we talking circa 1998 perhaps ?

Customer: replied 9 months ago.
I have no idea. It was playing just fine yesterday morning, then my wife turned off the power while it was still playing and now the CD arm is locked and the CD does not turn
Expert:  Jack replied 9 months ago.

So basically its not doing anything beside coming on when you plug it ?

Customer: replied 9 months ago.
that could very well be.
Customer: replied 9 months ago.
all the lights are working and the LED text on the front as well
Expert:  Jack replied 9 months ago.

IDK how long you had it unplugged but pull out the power cord again and leave it unplugged for at least 10 minutes.

I will see if I can locate a service manual for this

Customer: replied 9 months ago.
OK. THis is my first time on this website. WHat is the charge?
Expert:  Jack replied 9 months ago.

Sorry but I am not privy to any of the money matters or subscription or trials etc. etc. not an employee here but an independent tech. that gets paid by this website once you rate me for my help .

Please use this link or phone number for these questions;
http://ww2.justanswer.com/help 1.***-***-****

By the way , I do know there are no charges so far aside your deposit

Customer: replied 9 months ago.
Thanks!
Expert:  Jack replied 9 months ago.

No problem

Right now all I have as far as manual goes are older record players jukes , nothing as new as yours so I do hope it resets itself with that reboot otherwise someone will have to get in there with tools to see what is happening

Customer: replied 9 months ago.
Still doesn't work :-(
Expert:  Jack replied 9 months ago.

Sorry then I will opt out and perhaps another tech. in here will have some info on this .

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .