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electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 587
Experience:  Worked on these instruments for over 15 years.
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I have already setup my account , but I had problems

Customer Question

I have already setup my account , but I had problems with nedelicious so they ask to hit the reset button , when did not work ,ask me to remove the roku stick . Now it's want to setup the account again. Is there a way to start it up without starting over .
Submitted: 7 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 7 months ago.
Hi welcome to just answerWhat services do you have with your roku?When was the last time it worked?
Expert:  electronicsguy replied 7 months ago.
Would you like to have a phone discussion?
Customer: replied 7 months ago.
I just setup 2 weeks ago, maybe it worked fine, until try Netflix the 30 day free.it keeps showing unauthorized . Now it wants to reset and setup Activation for Roku
Expert:  electronicsguy replied 7 months ago.
Thanks for the information. Power off your roku stick, power off your wireless router and disconnect the power adapter. Wait for 15 minutes and put it back together. Now power on the router and then plug and turn on the tv with roku.Try to go to netflix and let me know the results.

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