How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask electronicsguy Your Own Question

electronicsguy
electronicsguy, Engineer
Category: Recorders and Players
Satisfied Customers: 587
Experience:  Worked on these instruments for over 15 years.
25158178
Type Your Recorders and Players Question Here...
electronicsguy is online now
A new question is answered every 9 seconds

Trying to get hbonow trial... will not accept my email address

Customer Question

trying to get hbonow trial... will not accept my email address to sign in. its the same address as on all my iother accounts? why??
Submitted: 7 months ago.
Category: Recorders and Players
Expert:  electronicsguy replied 7 months ago.
Hi
Welcome to just answer
I would like to know whether you are using computer or treaming device.
Customer: replied 7 months ago.
streaming, roku
Customer: replied 7 months ago.
ive already paid $36.do i have to pay additional fee to speak with you?
Expert:  electronicsguy replied 7 months ago.
Thanks for the update. If you would like a phone call, it will be extra.
What is the model of roku?
Expert:  electronicsguy replied 7 months ago.
Is this the first time using the HBO feature?
Customer: replied 7 months ago.
the most basic
Expert:  electronicsguy replied 7 months ago.
Roku 2 or 3
Customer: replied 7 months ago.
doesn't say on box, but 2,I think. I have other channels, obviously me email address is.correct, you sent me an email. I have never created an Hbo account before, so there is no "incorrect" password
Expert:  electronicsguy replied 7 months ago.
Do you have another email address you can try to use?
I would suggest you try that first.
The other thing you can try is trying to sign up on a mobile device and once working then move to your roku.

Related Recorders and Players Questions