Hello and sorry you're having problems. How long have you owned the Pioneer for and when did the problem occur?
Also does it do the same thing regardless of what disc you play?
Hello and thanks for the reply.
Somehow, when the external drive was connected, it caused a glitch with the processor of the Pioneer. Please click on the link below and scroll to page 38, and look for "LOAD DEFAULT". Follow the instructions on the preceding page to get into the MENU, then go to the Load Defaults, and click OK to "Reset to Factory Defaults":
If you need further assistance let me know. Please do not forget to click at least a 3 STAR RATING, at the top of the page for my efforts. You can follow up at any time if needed.
Do you need further assistance with this?
Hello there my guess is that plugging in the external drive, the wire feeding the center speaker on the Pioneer has gotten dislodged. Please check all your speaker wiring as the center speaker is for the voices
Hi sorry for the delays. What the model of the tv?
How is your system connected to the pioneer receiver?
When was the last time the system worked?
Ok, thanks for the update.
I would likeep to ask more questions to better understand your situation.
I would like you to look behind the receiver and follow the cable that runs to the dvd. These could be red and white. Once you identify them please swap them and try to play the dvd. Let me know the results.
Thanks for your response. From my experience the problem could be on the connection or the amplifier. I am very limited to ask questions and your I observation. If the system was infront of me, I would start with cable evaluation then taking cables off and plug them back then try another DVD player before taking the amplifier apart. This is my best approach to your problem.
Hi sorry for the delays,
The funds that were taken are being held as security deposit and will be returned to you if not satisfied. We will work with you until we get to the end.
This is a special type of question that we might have to do some troubleshooting before we reach to the answer. As previously noted, the other two experts had also tried and I am also in the process of trying to perform some analysis to arrive to what I think it is the problem. If you feel that we should stop, I would ask our customer service to close the question and issue a refund.
Great let me know your findings