I am truly sorry I don't have better news for you here, but I am limited to answering your question, which I did. I can tell you the cause of the problem, why it happened, and the best way to resolve it, which is what I've done. Your best option here, again, is to seek a refund through the person that sold you this, and to buy a more appropriate player for your needs, such as the one I recommended earlier.
I am an independent technician and I've spent my personal time, unpaid, in an effort to assist with the question for which you solicited my services. This site works on the honor system, and to that end, I have prioritized working with you ahead of other paying customers.
Although you’ve already paid your fee to the site, I am only compensated for my efforts when customers such as yourself leave positive feedback for my work. Again I apologize there is not a better outcome here, though this is really beyond either of our control. I do hope you’ll consider leaving a 5 star rating for me, rather than “shoot the messenger”, so that I may get credit for my time spent in good faith to answer your question accurately. Rating 1 or 2, or not rating at all, does not produce a refund, it only penalizes me for trying to help.