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Richard
Richard, Customer Service
Category: Recorders and Players
Satisfied Customers: 31120
Experience:  Over 20 years fixing Electronically devices
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I purchases the Olympus WS-853 voice recorder and was told

Customer Question

I purchases the Olympus WS-853 voice recorder and was told that I could transfer the files to my MacBook Pro easily. I have not been able to do that. At first I got the message that there was no app to do it and would need to purchase one. Then I purchased one with good reviews and it keeps telling me the files are downloaded with errors and can't be played back. Please help!
Submitted: 9 months ago.
Category: Recorders and Players
Expert:  Richard replied 9 months ago.

Hi there and welcome

It will work without any software needed. When you connect the recorder to the Mac, open Finder.

Do you see the recorder listed on the left in the new window?

Customer: replied 9 months ago.
I got it to work right after I submitted this question. Thanks.
Expert:  Richard replied 9 months ago.

Your welcome

Is there something else I could help you with Cheryl?

Customer: replied 9 months ago.
no thanks
Expert:  Richard replied 9 months ago.

ok, well if you need anything Cheryl, please let me know.

Thank you