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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Vizio dvd blueray model vbr122 not connected to receive

Customer Question

vizio dvd blueray model vbr122
not connected to receive netflix
Submitted: 10 months ago.
Category: Recorders and Players
Expert:  Nathan replied 10 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble, George.

Are you you able to access any other apps (hulu, youtube, etc)?

Customer: replied 10 months ago.
no they show up but when i try to turn on they do not respond
Expert:  Nathan replied 10 months ago.

Okay, so you are either having a connectivity issue that it isn't syncing up to your home wifi network, or there is an internal hardware issue (likely damage as a result of the storm and a subsequent power surge).

Go into the vizio setup menu, under network/wireless: does it show that it is connected to your router/wifi?

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