Recorders and Players
Recorder Player Problems? Ask a Technician for Answers ASAP
Hello, my name is Rusty. Other than a bad HDMI port on your player, a bad cable is the first thing to check. There are 18 little wires that can get bent in an HDMI connection. Connect a High Speed HDMI cable, and tell me if the problem clears up.
Yes, that would be the one. Switch the two cables, and see if the same problem occurs. It's nearly impossible to tweak all 18 pins, they are very close together.
Another thing I want you to do is unplug the power cable to your Blu-ray for 15 minutes to allow the power to drain. This will reset your processors. Tell me how it reacts, and we'll come up with a permanent solution.
Well you say you have one that runs to the TV, and one that runs to the sound system. Switch them, and see if the problem changes. That should identify a good or bad cable. If it fixes the problem, you know which cable has the problem.
Using two HDMI cables isn't the normal hookup, so don't disconnect either of the cables from the player. Just unplug the one from your TV, and plug it in where the one connects to the sound system, and connect the one that was in the sound system to the same spot on your TV. That will tell us a lot about the problem. Not only will it test both cables at once, it will also test each output on your player.
Yes it does, what is the model number of your sound system? I need to know which components you have connected so I can diagnose the problem. If the cable/sat flickers, then the problem is NOT with the Blu-ray.
Well, streaming and HDMI are two completely different technologies. Does the audio flicker as well, or just the video? Swap the output of each cable, meaning the one that's plugged into your TV, plug it into Bose, and vice versa. Leave them in the same spots on the Blu-ray, and tell me what happens.
Ok, swap the entire cables. Be sure you have the correct input selected on your TV.
Is your TV on the correct input to be watching a Blu-ray?
Which HDMI input did you connect to on your TV?
Press the input/source button repeatedly until that input is selected. That should bring up the Blu-ray home screen.
It's possible that you used a different HDMI input by mistake. Take a look at where it's plugged in, and use the input button to go to that source.
It's usually a bad, or non-sufficient cable. There's a lot of information coming from a Blu-ray, a good, high-speed HDMI cable is very important for the video signal.
Since it's your display that's flickering, you'll want to replace the one that goes to the TV.
How did it go? By the way, the charge is a deposit, your money is safe. I'll stick with you until we get this resolved.
I'm in for the long haul, don't worry. On the parts that flicker, rewind it and see if it flickers in the same spot. That way we can tell if it's the recording on the disc or something else.
Yeah, if it is flickering in the same spot, then it is the disc. It could have had a speck of dust on it when it was recorded, your recording laser may need cleaning, or it is just a defective discs. About 1 in 10-20 discs has some sort of defect right out of the package. If it were the machine, or an HDMI flicker, it would appear in random places on the movie, not in the same spot.
Keep an eye on it for a few days and get back to me. Remember, if it flickers, rewind it and see if it happens again.
If it flickers at random, it means your processor is going out, and it's not worth repairing. It's cheaper to buy a new one. This is because they buy processors in bulk, and get a big discount, and a machine puts it together. Repairing means ordering one, and manually replacing it, which costs more than a new unit.
If you find that it is the disc, use higher quality discs. If you find that you need a new unit, Toshiba is making some of the best recorders on the market these days. They are very reliable.
Also check to see if it flickers on HDD recordings. That will rule out the discs, but there is still the possibility that it flickered on the HDD, so be sure to rewind it and see if the flicker happens in the same spot.
You can format the hard drive, and it will hide the bad sectors from the system so they aren't recorded to again. We can also replace the hard drive if needed. Go into your HDD menu, and go to HDD management. Choose to format the HDD. Keep in mind this will erase your recordings, so be sure to copy them to disc before formatting.
We're talking only seconds of recording, not minutes... Sectors are very small.
I'll talk to you soon, enjoy your weekend!
Yep, that's exactly what it does. It conditions the file system for optimal performance. That's why it erases everything, it writes new addresses. Think of it as a city, with a bunch of street names and addresses. It wipes out everything it knew, and re-scans the city, leaving out the houses that have burned down and businesses that have closed, leaving only the sectors that can be used.
You guys have different gear in AU, but the brands tend to be reliable-same across continents. As an expert, Toshiba is my favorite recorder, but Panasonic is nothing to shake a stick at... I rarely see them go bad. I'm fairly confident that formatting the hard drive will get rid of the problem for future recordings.
Well they definitely don't make it that easy... You'll have to take the unit apart, remove the hard drive, and copy it to your computer, which is the fastest way. Click here. This sleeve will allow you to connect the hard drive to your USB port on your computer, and you can copy your content quickly. It should only take about an hour to complete. Other than this method, you're limited to copying to discs.