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Viet - Technician
Viet - Technician, Technician
Category: Recorders and Players
Satisfied Customers: 35226
Experience:  Troubleshoot recorders, players, electronics devices.
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I lost my Apple ID. I need to get it back so I can do stuff

Customer Question

I lost my Apple ID. I need to get it back so I can do stuff like download songs but I really don't want to erase all my data. Can you help me? Kendall Moore. I also don't know how to get my model #. I have an ipod, probably about 5 or so yrs old. Thank you.
Submitted: 10 months ago.
Category: Recorders and Players
Expert:  Viet - Technician replied 10 months ago.

Hi,

I'm sorry about the issue. Please try the following:

Solution #1:

- Click on the website

https://iforgot.apple.com/

, then there, enter your email address, then click on Continue at the bottom and follow the instructions there in order to reset your Apple ID account password.

Expert:  Viet - Technician replied 10 months ago.

Solution #2:

- If that does not work, please click on the website below:

https://getsupport.apple.com/

, then there, click on the option Apple ID, then click on the option Forgot Apple ID Password

, then it will give you the option to schedule a phone call with Apple for resolving your Apple ID account issue.

Please reply at the box below to continue troubleshooting. Thank you.

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