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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My dvd player on my laptop doesn't show the video, I can

Customer Question

Hello, my dvd player on my laptop doesn't show the video, I can hear it playing but there's no picture. It's been working fine for many years....did I mess up a setting?
Submitted: 11 months ago.
Category: Recorders and Players
Expert:  Viet - Technician replied 11 months ago.

Hi,

I'm sorry about the issue. When did this issue first occur? Was it working fine previously?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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