What exactly do you see on your TV screen?
Also which Roku model do you have?
Was it working before or is this the first time setup?
I'm sorry about the issue. What is the brand/model of your Internet/wireless modem/router device?
Did the Roku connect to your wi-fi/wireless network name successfully or not?
If you bring the Roku (and TV) near the modem/router device, does it work?
Please reply at the box below. Thank you.