Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.
Do you have anything else hooked up to wireless? How about a laptop? Is it a Windows 8 machine??Let me know.
Ok and is that laptop running Windows 8, 8.1 or 10?