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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 678
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have Roku my code is BEAARJ Iam unable to plug into rocu

Customer Question

I have Roku my code is BEAARJ Iam unable to plug into rocu hen I use my remote. I have changed the batteries and still no activation I have rebooted my TV and still nothing. What else can I do? Can you correct this situation?
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Shahid replied 1 year ago.

Hello, I'm Shahid and will be happy to assist you. I need additional info to troubleshoot the issue.
- Can you please get me the model number written on Roku box?

Is it Roku 2 or Roku 3 etc?

- Is the remote paired with Roku box?

Thanks.

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