How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 708
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your Recorders and Players Question Here...
Louie is online now
A new question is answered every 9 seconds

We have entered as directed. We have then

Customer Question

we have entered as directed. We have then entered several different codes, none of which have worked. We are extremely frustrated. What is wrong??
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Richard replied 1 year ago.

Hi there and welcome

What is the exact message you receive when the code is not accepted?

Please let me know.

Customer: replied 1 year ago.
code not accepted
Expert:  Richard replied 1 year ago.


Can you tell me please which model Roku you have?

Customer: replied 1 year ago.
Expert:  Richard replied 1 year ago.


Give me the link code from the TV you currently are seeing please.

Customer: replied 1 year ago.
The new code. Is 2HV5V
Expert:  Richard replied 1 year ago.

Sorry it was an hour before you replied and I was not online.

tell me when you are online please.

Related Recorders and Players Questions