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Aric
Aric, Technician
Category: Recorders and Players
Satisfied Customers: 44226
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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Roku seems to be frozen will not move. no reset button

Customer Question

roku seems to be frozen will not move. no reset button
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Aric replied 1 year ago.

Hi, Which Model Roku do you have?

The pinhole reset button is just that- it's recessed into that hole and requires a paperclip to press inside and hold down for 8 seconds then release.

Also, consider removing the power cord from the back of the Roku for 10 seconds and plugging back in.

If you have no luck with either of these, then reply back with the model of the Roku, what exactly it is doing or not doing, and how long you have owned it for.

Customer: replied 1 year ago.
cannot pair batteries light doesnot come on. I have put in new batteries.
Customer: replied 1 year ago.
model #4200R purchased in 04/2015.
Expert:  Aric replied 1 year ago.

Were you able to press the reset button?

Please tell me exactly what you did.

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