Hello, I'm Shahid and will be happy to assist you.
- Is it Roku 3 box attached to Sharp TV?
- Is the Roku link site asking code?
These info will help to assist you further.
Sure, I need to offer 'additional service' as per website rules to give my phone number and it would cost you additional $18, please reply back if you need it or we can discuss the Roku issue in this text chat.