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Pete
Pete, Engineer
Category: Recorders and Players
Satisfied Customers: 15773
Experience:  Over 16 years experience installing and repairing electronics.
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Got the pioneer bad-xdo5s Put memorex BD-R Blu-Ray disc in

Customer Question

got the pioneer bad-xdo5s
Put memorex BD-R Blu-Ray disc in to burn from IDVD. Get the message insert a recordable disc.
Help.
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Pete replied 1 year ago.

Hi there,

It may just be that the optical lens is dusty and cannot see the disc.

Try running a cleaning disc in the machine a few times and let me know if that helps?

Customer: replied 1 year ago.
That was the first thing I tried. Already solved the problem. IDVD cannot burn a Blu-Ray disc. I went through Compressor and burned it. Your reply was of no help. When I seek tech help, I have already tried the simpleton stuff. I would like a refund.
Expert:  Pete replied 1 year ago.

Ok then you really need to mention that in the What have you tried so far? box, otherwise we have no way of knowing you had already tried it.