Hello. My name is***** can help you with your question.
This is controlled by the ready off condition
You can select among three kinds of Ready Off operation: (1) Drum rotates with tape loose; (2) Drum stops with tape loose; (3) Drum stops and tape is unloaded.
Once you have the ready off set to the operation that you desire.
Putting the VCR in the ready off state with TBC on will freeze the frame using memory. So that is all you should have to do. If that's not working for you, please let me know.