Hello, my name is***** am an experienced electronics field technician connected to you via this pay for assistance chat based support service. Your satisfaction is my top priority and in return your positive rating is the only way I will receive credit for my time. To get started we need more information (additional details may be required):1. Are you talking about a ROKU box?
2. What are you seeing on the tv screen right now?
** My replies can take up to 5 minutes to appear **** Do NOT start a new question **