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Michael Hannigan
Michael Hannigan, Engineer
Category: Recorders and Players
Satisfied Customers: 11416
Experience:  25+ Years Experience in Computers and Electronics.
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I have the Sony DVP-CX995V 400 disc explorer & cds. It plays

Customer Question

Hello. I have the Sony DVP-CX995V 400 disc explorer for dvds & cds. It plays cds just beautifully, but when it comes to dvds, it just gives them a short spin then ereplaces them back into the carousel.
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is***** can help you with your question.

What I would suggest doing is running a DVD cleaning disc in the system. This will do a proper cleaning of the lens and the lens block. If this does not work, it is possible that the lens itself is failed and needs to be replaced. Here is a link to the DVD cleaner: