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Louie
Louie, Technician
Category: Recorders and Players
Satisfied Customers: 687
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a SONI megastorage 400 cd player which wont track properly.

Customer Question

I have a SONI megastorage 400 cd player which wont track properly. It jumps forward or backward. I asked about this some time ago and the technician didn't seem to understand that this Cd player has vertical cd's
Submitted: 1 year ago.
Category: Recorders and Players
Expert:  Shahid replied 1 year ago.
Hello, my name is***** be happy to assist you.
Please allow me to ask you a few questions to diagnose the problem.
- Does the problem occur on all CDs or few particulars?
- Have you tried to clean the laser lens with lens cleaning disc or manually?
Thanks.