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My Sony MHC-ZX10 Audio System stopped working. The power switch

 

Customer Question

My Sony MHC-ZX10 Audio System stopped working. The power switch shows red on LED, means power is on, but no buttons on the system and remote work.

This system was working perfectly fine until I opened the system body case, to remove a stuck up cassette. The cassette was removed very easily and nothing was broken.

 



Already Tried:
I plugged OFF the system from the power strip and replugged in, but no change.

Submitted: 306 days ago.
Category: Recorders and Players
Value: $19
Status: CLOSED
Picture
Expert:  Shahid_Sony replied 305 days and 23 hours ago.

Hi,

- Did you remove front of unit to take out stuck cassette?
- Did you unplug connectors in unit for that?

These info will help to diagnose the problem.
Thanks.

Customer replied 305 days and 23 hours ago.

Yes, I removed the front of the unit a little bit, to take out the cassette. No, I did not unplug connectors as I did not require to separate them.

Picture
Expert:  Shahid_Sony replied 305 days and 23 hours ago.

OK, the front circuit board has connector that plugs into main circuit board directly, it seems misaligned or not plugged properly and need to be replug securely, make sure to unplug power cord of unit before removing top cover.

Can you give me a good picture of the area where front circuit attach to main circuit board in unit?

Use paper clip icon just above where you type your reply to attach the picture file.

Customer replied 305 days and 22 hours ago.

Ok. I will respond you afterwards. I am going out now.

Picture
Expert:  Shahid_Sony replied 305 days and 22 hours ago.

OK, take your time.

Customer replied 304 days and 20 hours ago.

Hi,


 


Here are some images to reveal you the circuitry.


 


Thanks.

Customer replied 304 days and 20 hours ago.

Customer replied 304 days and 20 hours ago.

Customer replied 304 days and 20 hours ago.

Picture
Expert:  Shahid_Sony replied 304 days and 16 hours ago.

Please check the flexible ribbon wire that circled in yellow in below image, that seems misaligned and can cause the problem.

Did you remove that flexible cable marked with yellow circle?

graphic

Customer replied 303 days and 19 hours ago.

Hi,


 


I already tried that. I did not pull that cable out while opening it first time. However, I did realign it again today, but there is no change. Any other idea ?

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Expert:  Gina-Mod replied 303 days and 5 hours ago.

Hi, I’m a moderator for this topic. Your Professional has opted out and I wonder whether you’re still waiting for an answer. If you are, please let me know and I will do my best to find another Professional to assist you right away. If not, feel free to let me know and I will cancel this question for you. Thank you!

Customer replied 302 days and 19 hours ago.

Hi,



Yes, I am still looking for answers, may be from another professional.



Thanks.

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Expert:  Michelle-Mod replied 301 days and 23 hours ago.


Thank you for your patience, your business is very important to us, we are waiting on the Professional with the right expertise to come online. Feel free to let us know if you would like us to continue searching for a Professional or if you would like us to close your question. Thank you for your understanding!

Customer replied 297 days and 20 hours ago.

Relist: I still need help.

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Expert:  Benimur replied 297 days and 14 hours ago.

Hi and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, are you then considering a more involved DIY (do-it-yourself) repair approach? Prerequisite would be familiarity with electronic components, access to / comfortable in the use of a multimeter and even a soldering iron. Equally important, could you make use of the repair / Service Manual?

41108.2194725347

 
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