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Customer Question

my roku is unable to connect to the internet! HELP

 



Already Tried:
Everything, including calling Netflix and their tech support was unable to help me. I think this roku has gone bad. Its been working fine...I've had it for about a yr

Submitted: 314 days and 18 hours ago.
Category: Recorders and Players
Value: $30
Status: CLOSED
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Expert:  p0llinate replied314 days and 18 hours ago.


p0llinate :

Hello, and welcome to justanswer, a pay site for expert technical help. My name is XXXXXX, XXX I’ll be assisting you today. This is a live chat format, so I’ll need to communicate back and forth with you. When we are finished, you’ll rate my answer to close out our chat. It is my intention to solve your problem with a quick, honest, and helpful answer. My goal is for a rating of Excellent Service. Should you feel the need to provide a negative rating of Bad or Poor Service, please wait and let me know what I can do to clarify or more thoroughly answer your question. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Let’s get started!

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p0llinate :

Please start by rebooting both the router, and the roku, by unplugging power to each for 60 seconds.

p0llinate :

Then try the roku connection again.

p0llinate :

If it still isn't working, check your network settings that it's using the correct network and password. If it is, or if it can't even see your network, but other wifi devices work, then you may indeed have a bad wifi radio in the roku. If it's close enough to your router, you can try a wired ethernet connection to see if that will work for you.

 
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