the drawer to put the DVD does not open
Remote and manual
Hello, my name is Rusty. What is the model number of the DVD player?
Ok, while I'm looking this up, let's try the logical trick. Unplug the unit for 15 minutes. Hold the power button down for 30 seconds during that time. Plug it in and try it. I'll look for another solution while we're waiting.
Tried your solution and it did not work.
Thanks for the question! My name is XXXXX XXXXX X'm downloading the service manual for your unit as I type this. Just a few minutes, and I should have something for you.Best,Dan
Ok, please reference the diagram below as you follow these steps:* Insert a screwdriver (1) into the emergency hole (2) and push the slider housing (3) in the direction of arrow "A"* When the tray disc (4) comes out a little, pull it in the direction of arrow "B" by hand* Pull the tray disc (4) to disassemble, while simultaneously pushing the stoppers (5; one on left and one on right) in the direction of the respective arrowsLet me know if you have any other questions!!Best,Dan