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how do I get to use smart hub on my blu-ray disc player?

 

Customer Question

how do I get to use smart hub on my blu-ray disc player?

 

Optional Information:
Make: Samsung blu-ray disc pla
Model: bd-e5700

Already Tried:
I am doing what the manual tells me

Submitted: 405 days and 20 hours ago.
Category: Recorders and Players
Value: CA$28
Status: CLOSED
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Expert:  p0llinate replied405 days and 19 hours ago.

Hello, I'd like to help you with your problem. When you are satisfied with my answers, please remember to click on accept.

Do you have the player connected to either a wired or wireless network for internet access?

Customer replied405 days and 19 hours ago.

wired for access.poll

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Expert:  p0llinate replied405 days and 19 hours ago.

Please reboot your router (unplug power for 60 seconds) as well as the player (same process) and try again. In the setup menu go to Network and then you should be able to run a network test/diagnostics to check the connection.

 
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