I have an RCA vcr dvd recorder (DRC8335). When I try to turn it on Hello shows up on the screen but nothing else happens. If I hold the on/standby button down for several secords the time appears. Is it possible for you to tell me what is wrong?
Model: DRC 8335
When I turn it on "Hello" keeps running across the screen. The remote will only turn it on, nothing else. (Yes, I checked the batteries!) If I hold down the on/standby button down for several seconds the time appears.
Please bookmark this page http://www.justanswer.com/electronics/expert-dr-fix-it/ please wait.....thinking;
Hi first would suggest turn of the unit and unplug from power for several minutes. This should all the system to hard reset and then may plug back in and press / hold the the power button for 15 seconds to see if normal power is restored.
Also would note many have lodged complaints on the internet for issues with this model and issue may be failing hardware or software glitch. So the above steps will help clear a software lock up issue, but if have a component that is failing may still require service to repair the issue.
I've already tried that more than once. I expected more help. Thank you for your time>
Unfortunately there not a firmware update available to download, but may try a system software reset, as per page 25 of the manual - http://voxxsupport.com/images/User%20Manuals%20-%20FAQ's/DRC8335_UMEN.pdf
Hope that will clear any conflict in the program, otherwise will need to contact RCA for any available updates or service options available - http://voxrightnow.custhelp.com/app/answers/detail/a_id/12424/kw/DRC8335/related/1
reference - http://www.rcaaudiovideo.com/support/
Work on all electronic recording devices & sound systems. .